Founded by Marquis Mills Converse in 1908 as the Converse Rubber Shoe Company in Malden, Massachusetts, it has been acquired by several companies before becoming a subsidiary of Nike, Inc. We are not responsible for damages that occur during the care of an item, such as dry cleaning, washing, or wear.Converse ( / ˈ k ɒ n v ər s/) is an American lifestyle brand that markets, distributes, and licenses footwear, apparel, and accessories.Due to the nature of our inventory we do not offer exchanges.All categories of merchandise may be returned as long as they have all tags attached and are not “used”.If we make a mistake on a shipment, or if a product is defective, all shipping and return fees will be refunded.Merchandise this is used or worn or missing any tags will not be accepted.If shoes are shipped in a box, box must be returned.
All tags must be attached & invoice or receipt included.Items must be in the same condition that it was received, including all packaging.Original shipping will not be refunded.There is a $4 return fee per item (which includes the price of the return shipping label).Return shipping costs ($4) will be deducted from your refund.Refunds are processed within 6 business days after receiving the item back.There will be no returns accepted for international shipments.Once approved, returns must be shipped within 2 days.All returns must be requested through our online portal.Returns must be postmarked within 14 days of your order date.There is no refund fee/charge for damaged or incorrect items. If you receive an item that is defective, damaged, or incorrect, please notify us within the return portal so we may issue a refund for the total order amount. ( ) Shipping is not refunded and return shipping will be deducted from the refund amount.
Please use the returns portal to submit your online return. No baked in costs to offer "free shipping" passed on to the customer. We charge shipping on our site, which allows us to keep our prices low. Items that may incur in transit damage will be shipped in a box. Most items are shipped in a poly- mailer, rather than wrapped in a box with tissue paper and pretty ribbons. Our no-frills packaging and shipping practices allow us to keep our cost low and pass on the savings to you. Orders to the same address placed within 24 hours of each other may be consolidated. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Shipping costs are based on the shipping method that you choose. At checkout, you will be prompted to choose a shipping method.
Orders of $100 or more ship free.Īs soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information.ĭepending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods are available. There is a $7.95 freight charge for the first item and $9.95 freight charge for 2 or more items. We want you to be completely happy with your purchase! If for any reason you are not happy with your purchase, we will gladly accept returns within 14 days of your order date.Īll orders ship within 1 business day of receipt.
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